In USA, 56% of adults feel mobile payments increase fraud risk

calendar iconJun 19, 2017


The latest report published by YouGov Profiles on 14 June 2017, shows that most Americans fear mobile payments are more likely to leave them more at risk of fraud or theft. According to the report, titled 'Cashing In: USA' which looks at the reasons that stop consumers going cashless - security concerns are still a number one priority.  

Last month, YouGov published 'Cashing In: Great Britain' which works off the results of a poll where a representative 35% of Great Britain believe that the country will become cashless within 20 years. Reporting on the other side of the pond, this latest report shows that a respective 34% of Americans believe their country could also be cashless within 20 years

'The report, however, also highlights many barriers to reaching that cashless state. First, 72% of Americans still use cash when making in-store purchases. Six in 10 say they use cash at least once per week. Habits like that take time to change.

Fear of the unknown and concerns over security pose more obstacles. The report, for example, shows that the majority of US consumers (56%) feel using mobile payments makes them vulnerable to fraud and theft. Only 5% think mobile payments reduce the chance of fraud and theft, while 13% say it makes no difference.'

Read full article here

Source: YouGov Profiles, 'Cashing In: USA' (June 2017)

Hiebert, Paul. "America won't go cashless until consumers know their money is safe." YouGov: What the world thinks. June 15, 2017. Accessed June 19, 2017. Web. 

YouGov is an international data and analytics group. Our core offering of consumer data is derived from our highly participative panel of 5 million people worldwide. For each panellist we have tens of thousands of connected data points so can answer the vast majority of research questions by interrogating existing data. Where we don't have the answers already, we can perform quick turn-around re-contact surveys for client-specific research.

Last Updated: Jun 27, 2017