The baker that didn't knead to go cashless

Jun 10, 2019

Source
Responsible business owners need to put a lot of thought into their payments policy, but how often to they think about the role cash plays in keeps card costs from rising too high?

On top of paying £39 each month to rent a card reader she never wanted, British Baker Sarah Denyar also has to cough up £1.85 for each transaction at her Windmill Bakery in East Sussex. In a recent interview with the Mail on Sunday, she explained how she's been caught in a trap, taking on the costs of a card reader only to shackle herself to a system not worth its crust.

'I was talked into installing a contactless card reader by the bank. But every time someone pays using a card a small amount of money is taken by the bank as a charge earned by my business.'
"Sarah Denyer, BakerBaker and Business OwnerWindmill Bakery, East Sussex, UK

Excerpt from This Is Money article

Even though many of her customers would, like her, prefer to use cash they struggle to obtain the notes and coins they need without a bank branch nearby. She says this is why she finally caved in and agreed to install an electronic card reader.

The problem is not just being felt in her picturesque East Sussex village but is spreading through communities across the country where notes and coins could soon become obsolete.

'But if cash disappears there is a danger card and contactless payment fees will soar without competition. It would be devastating.'
"Mike CherrychairmanFederation of Small Businesses

The crisis is so pressing that a 'cash summit' of leading financial industry figures will be held on Wednesday to discuss how to tackle the issue – and ensure that those who wish to use cash can do so.

Without that right, there are signs of a bleaker future.

Read full article here

Last Updated: Jan 12, 2024