When discussing cash versus cashless options, a common narrative is that only certain groups of people use physical money. In fact, a key benefit of cash is that it can be (and is) used by people of all ages and social situations, which makes defending payment choice important to everyone.
Speaking to Sky News, John Howells, Chief Executive of UK ATM network supplier LINK, highlighted the myth of ‘the standard cash user’ and the importance of recognising the diversity of people using it, from those who choose it occasionally through to those for whom it is an essential daily payment method.
