80% of Europeans say banks and governments aren't doing enough to support cash users (Marqeta, 2021)
This statistic is from the European Payments Landscape in 2030 Report.
The COVID-19 pandemic occasioned a shift in European payment behaviour, accelerating the progress of digital payments and seeing a rise in overall payment options. This report examines how these and potential future payments will develop over the coming decade, and where cash usage could fit alongside them.
Three key areas are explored: how technology will shape our payments future, the societal impacts of a decline in cash, and how regulation needs to develop in order to stay ahead of trends rather than 'playing catch up'.
Beyond infrastructure, there was a feeling that cash won’t die out because people will still use it – something that many of the experts felt was unlikely to change unless people’s hands are forced.
About Consult Hyperion and Marqeta
Consult Hyperion is an independent consultancy providing expertise in digital identity, payments and smart ticketing for transit services and mobility-on-demand solutions. Based in Guildford, Surrey, UK it also has a New York office on 5th Avenue.
Marqueta is a card issuing platform that provides services to customers seeking to develop digital payment experiences. Headquartered in Oakland, California, USA, it operates in 36 countries.